Jokabet is unique thanks to its separate sportsbook section, adjoined to the casino site. There are hundreds of gaming titles on Jokabet, with interactive displays, indulging soundtracks, and beautiful and unique themes. Gaming on Jokabet is by far a surreal experience for punters around the world. Everyone gets to pick the best and the latest games in the industry on Jokabet. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Player’s account is blocked, with withdrawals pending.
The player from the United Kingdom had won £1703 on Jokabet, but her account was disabled, and despite providing the required documents, the casino refused to process the withdrawal. As a Curacao eGaming licensed casino, we maintain high standards of customer service, ensuring that all your gaming-related queries are handled professionally and efficiently. Whether you need help with account verification, deposits, withdrawals, or general gaming questions, our support team is here to help. Our support team provides assistance in English and delivers prompt responses through all channels. The live chat feature offers the fastest response times, connecting you with a support agent within minutes. For more detailed inquiries, our email support ensures thorough assistance with comprehensive solutions to your questions.
Player claims that payment has been delayed.
The player from the United Kingdom had requested a withdrawal less than two weeks prior to submitting that complaint. The player reported that the withdrawal process had been reversed, indicating that the casino was not processing it. However, the issue was eventually resolved as the player received the winnings. After securing winnings of 7000 pounds, the player lost access to their account following a withdrawal request for 2500 pounds, which left 4,500 pounds inaccessible in the account. Despite our efforts to reach out and request further information to understand and resolve the issue, the player did not respond to our queries. The player from the United Kingdom had requested a refund for net deposits due to potential gambling addiction.
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At JokaBet, we prioritize transparency regarding our operational status. While we operate under a Comoros-based license through Anjouan Gaming, we’re actively working to expand our licensing portfolio to better serve our UK players. We encourage you to review our complete terms and conditions for the most joka bet current licensing information. As a new player, you’ll receive our welcome package of up to £450 plus 250 free spins, with a competitive 35x wagering requirement. We’ve designed our loyalty program with three distinct levels, offering enhanced rewards and exclusive tournament access as you progress.
Player’s account has been closed without reason.
For questions, comments, or topic suggestions, please reach out to him through the contact form. Complete the registration and verification processes to access the world of sports gambling. Events from all sports worldwide are available, including the famed esports activities. Popular sports to bet on, Jokabet, include football, table tennis, basketball, cricket, and baseball, among many others. Jokabet is safe and secure to play on, and it has its Curaçao licence to prove it. Without this verification, deposits and receiving bonuses are impossible.
Player seeks a refund after unknowingly breaking rules.
Being one of the newest establishments in the area gives us a unique edge in attracting and retaining players. For those who dream of life-changing wins, Jokabet Casino offers a variety of jackpot games that provide the potential for massive payouts. These games include both progressive and fixed jackpot slots, where the prize pools can reach impressive amounts. Progressive jackpots, in particular, are linked across multiple games or casinos, allowing the prize to grow with each bet until one lucky player hits the jackpot.
Player faces issues with deposit restrictions.
Jokabet has an official licence, we offer more than 6,000 games, and we quickly process withdrawal requests. The player from the United Kingdom had submitted a withdrawal request less than two weeks prior to contacting us. The withdrawal was initially canceled twice by the casino, prompting the player to contact support.
- However, she had faced difficulties when the casino refused her withdrawal request of £100, failed to send a promised resolution email, and subsequently locked her out of her account.
- Even though it’s created using a mobile-first design (more on this later!), old-school players can still benefit from the lightweight desktop interface.
- The issue was resolved after the player provided the necessary documentation, and the casino acknowledged a misunderstanding regarding the refund amount.
- However, after attempting to withdraw funds, the account was unexpectedly suspended, and efforts to contact support were unsuccessful, leading to the account being disabled.
- The issue was marked as resolved, with the player having received his funds.
- Despite his attempts to resolve the issue through the casino’s chat service over a period of four days, no solution towards a refund had been provided.
- The Complaints Team had extended the inquiry period to allow for a response regarding the status of the withdrawal.
- Following this, users receive a 55 Second Deposit Bonus up to €150, plus another 100 Free Spins.
- Jokabet has a sports betting site where daily events on the best sports globally are available.
Player’s jackpot withdrawal is delayed.
Jokabet has a sports betting site where daily events on the best sports globally are available. An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities. Browse all bonuses offered by Jokabet Casino, including their no deposit bonus offers and first deposit welcome bonuses. We only calculate it after a casino has at least 15 reviews, and we have only received 8 player reviews so far. You may access the casino’s user reviews in the User reviews section of this page.
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Once the correct details were provided, the casino had processed the refund. The player had confirmed receipt of the refund and had appreciated the support provided by the Complaints Team. The player from the United Kingdom had deposited significant amounts of money daily at Jokabet, despite UK players reportedly not being permitted to. The player’s gambling had spiraled out of control without any intervention or responsible gambling checks from the casino. The player alleged that the casino had breached their terms and conditions by allowing her to deposit up to £2,000 daily without any contact regarding responsible gambling. However, we were unable to assist as the player had not informed the casino about her gambling problem and no winnings were withheld due to country restrictions.
Jokabet Casino payment methods
Despite having a fully verified account, the casino had cancelled his withdrawal request, stating that his bank accounts were not suitable for withdrawal. The player was then forced to open a MiFinity account, which the casino needed to verify. After the player had raised this issue, we intervened and requested a response from the casino. Eventually, the casino had manually processed the withdrawal and the player confirmed receipt of his winnings. The player from the United Kingdom had requested a withdrawal less than two weeks prior to submitting his complaint. The player from the United Kingdom had opened an account and deposited £1250 at an online casino.
- Instant games include options like online scratch cards, arcade-style games, and other simple formats that provide instant gratification.
- As a result, we had concluded that the casino was unlikely to process the withdrawal and might close the player’s account.
- Jokabet Casino features the popular “Drops and Wins” series by Pragmatic Play, offering players a chance to win daily and weekly prizes on top of their regular game wins.
- We had determined that the casino was operating under a Curacao license and did not possess a valid UK license, hence lacked access to GAMSTOP.
- Implementing these security measures can significantly reduce the risk of your account being compromised.
- The nonstop casino possesses a noteworthy licence for operation, thus safe for all punters looking to play on Jokabet.
- The player was then forced to open a MiFinity account, which the casino needed to verify.
- The player from the United Kingdom had complained that Jokabet Casino was not refunding his money as promised.
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The Complaints Team had marked the complaint as ‘unresolved’ and had advised the player to contact the Curacao Gaming Authority for further assistance. Despite numerous requests and complaints, the player’s account had remained active. The player had requested immediate account exclusion and a refund of all deposits made after the initial self-exclusion request. After intervention by the Complaints Team, the casino had acknowledged the issue, refunded the deposits, and closed the player’s account.
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The complaint was marked as resolved after the player confirmed they were content with the situation. The player from the United Kingdom had made a withdrawal on 19th March, which had been cancelled. After verification, the payment had been technically accepted but had not been received.
Player reports harassment from the casino.
We had advised the player to contact his payment provider for further investigation as the casino had limited ability to intervene in this case. The process was expected to take around a month and we had decided to keep the complaint open during this period. The player stopped responding to our questions and comments, so we ended up rejecting the complaint.
- The player from Malaysia faced issues with withdrawing 600€ due to verification requirements for a crypto deposit.
- The app is designed to provide a smooth user experience, ensuring quick access to over 4,800 games.
- We contacted the casino, which stated that the player had not completed the verification process.
- The player from the United Kingdom had requested a withdrawal less than two weeks prior to submitting that complaint.
- The player from the United Kingdom had deposited significant amounts of money daily at Jokabet, despite UK players reportedly not being permitted to.
Payment Methods
Yes, Jokabet Casino offers a mobile app, providing players with a convenient and seamless gaming experience on the go. The app is designed to be user-friendly and replicates the full functionality of the desktop version, allowing you to enjoy all your favorite games anytime, anywhere. The player had initially submitted a complaint about the slow withdrawal process at the casino. However, it was discovered that the casino had begun paying the player in increments due to their withdrawal limits. The player confirmed that they had received several payments and had £30,000 left to withdraw, but the casino’s monthly limit had been reached. The player was advised to wait until the next month to withdraw the rest.
Security and fair play
The player’s account was then verified, and he was able to proceed with withdrawals. When it comes to indulging in the captivating world of online gambling at Jokabet, convenience and efficiency in transactions are paramount. The platform offers a comprehensive range of payment options to cater to the diverse needs of its players. One of the most popular methods is credit or debit card transactions, allowing players to make deposits using major cards like Visa and MasterCard. The process is quick, secure, and familiar to most users, ensuring a seamless start to their gaming adventure. The player from the United Kingdom had submitted a withdrawal request less than two weeks before contacting us.
The remaining funds were subsequently credited to the player’s account, with a minor shortfall of 15p, which the player accepted. The player from Georgia submitted proof of address and a selfie with ID, successfully verifying the account. However, after attempting to withdraw funds, the account was unexpectedly suspended, and efforts to contact support were unsuccessful, leading to the account being disabled. The Complaints Team contacted the casino, which confirmed that the account had been closed due to an administrative decision but initiated a refund process.
Consequently, we were unable to assist further and the complaint was rejected. The player did not respond to further inquiries from the Complaints Team. The player from Malaysia faced issues with withdrawing 600€ due to verification requirements for a crypto deposit. The casino requested proof of deposit with specific details, which was impossible for crypto transactions. Despite explaining this, the player’s documents were rejected, hindering the withdrawal process.
His account was eventually closed, leaving him unable to access the money he was owed. We had asked the player for additional details and transferred his case to a colleague for further assistance. The issue was resolved when the casino eventually refunded the player all the money owed, and the player confirmed his satisfaction with the resolution. The player from the UK created an account with Ninewin Casino, deposited funds, and won £6000.
The player from the United Kingdom won a jackpot of £17,500 a few weeks ago but was unable to withdraw the winnings despite completing the verification process. We attempted to gather more information from the player to investigate the issue. The player from the United Kingdom had made multiple deposits and placed a bet but was unable to access the casino due to messages indicating that his country was not allowed. The issue remained unresolved as the player did not reply to the Complaints Team’s inquiries, which led to the rejection of the complaint.
Once logged in, players can instantly access over 4,800 games, including slots and live casino options, ensuring no delay between login and gameplay. After logging into our platform, players are greeted with an impressive selection of over 4,800 slot games. These JokaBet slots cater to all preferences, from classic themes to modern innovations. Fans of adventure-themed slots can explore titles like Book of Ra, which features an exciting Egyptian theme with expanding symbols. For those who prefer a lighthearted gaming experience, Sweet Bonanza offers cascading reels with colorful, candy-inspired graphics. Lastly, the Sunday Reload Bonus offers a 25 bonus up to €100 every weekend, ensuring both new and returning players are constantly rewarded.
The player had not received his refund after several months, and the complaint remained unresolved due to the player’s lack of response to the latest inquiries from the Complaints Team. The player from Poland had experienced delays with KYC verification at Jokabet Casino, which led to his account remaining unverified and funds being frozen for twenty days. Despite having provided all necessary documents, he had received no practical assistance from the casino’s live chat support. Jokabet Casino responded by confirming the acceptance of the player’s documents and apologized for the delay.
The player from Tunisia faced withdrawal issues after earning money, with cancellations attributed to not using the same method for withdrawals as for deposits. After being unable to access the site due to restrictions in his territory, he had also not received a response to his inquiries for over 10 days. The Complaints Team intervened, facilitating communication with the casino, which led to the player receiving his payment and a quicker resolution of his account verification. The issue was marked as resolved, with the player having received his funds.
We determined that a refund was not justified since the player had the same options and chances as others and lost the balance as would occur in any online casino. We requested additional information from the player to proceed with the investigation. However, due to the player’s lack of response to our messages and questions, the complaint was rejected.
We confirmed the resolution and assisted the player with changing her username for privacy concerns. The player desired a refund due to the financial burden and lack of communication from the casino. We had clarified to the player that our policy was to assist in cases where winnings were withheld due to being from a restricted country. As the player had played down his deposits, we explained that we could not assist in this case. However, the player later reported having received a full refund from the casino, thus resolving the issue. The player from the United Kingdom won a jackpot of £75,000 on Jokabet and faced issues with extra verification of the deposit transaction required for the withdrawal.
It’s a place where convenience meets security, and where every player is valued. If you’re ready to take your gaming to the next level and seek the thrill of online gambling, Jokabet is the destination you’ve been waiting for. Forgetting your password can be frustrating, but our platform makes resetting it a breeze. During the Joka Bet registration process, players are encouraged to keep their account details safe, but in case you forget, the solution is just a few clicks away.